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DEFINITIONMarketing

Conversion Rate

The percentage of people who complete a specific action out of everyone who had the chance to. Both halves, the action and the group, have to be stated for the number to mean anything.

EXAMPLE

500 people visit a signup page and 25 sign up. The conversion rate is 5% of page visitors to signups.

WHY IT MATTERS

It's how you find the leak. A funnel of conversion rates shows which single step is losing the most people, which is almost always cheaper to fix than sending more people in.

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